Privacy Policy

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Privacy Notice

At Bobbies Balance Lab, your privacy is important. I am committed to protecting your

personal information and handling it responsibly in accordance with UK data protection

legislation.

What information I collect

 Your name, address, telephone number and email address.

 Emergency contact details (if provided).

 Relevant health information, medical history, current medications and allergies.

 Information relating to your treatment goals and consultation.

 Consultation forms, treatment records and appointment history.

Why I collect your information

 To assess whether treatment is suitable and safe for you.

 To provide treatments tailored to your individual needs.

 To maintain accurate consultation and treatment records.

 To contact you regarding appointments or changes to your booking.

 To meet legal, insurance and professional record-keeping requirements.

How your information is stored

Your personal information is stored securely and treated as strictly confidential. Only I have

access to your records unless I am legally required to disclose information or you have

given your consent.

How long I keep your information

Your consultation forms, health information and treatment records are retained securely

for the period required by UK legal, insurance and professional requirements. Once this

retention period has ended, your records will be securely destroyed.

Sharing your information

 Your information will never be shared for marketing purposes.

Your information will only be shared if:

 You have given your explicit consent.

 It is required by law.

 It is necessary to protect your safety or the safety of others.

Your rights

You have the right to:

 Request access to the personal information I hold about you.

 Request correction of inaccurate or incomplete information.

 Request deletion of your information where legally permitted.

 Withdraw your consent where applicable.

Consent

By signing your consultation form, you confirm that the information you have provided

is accurate to the best of your knowledge and that you understand how your personal

information will be collected, stored and used as described in this Privacy Notice.

If you have any questions about how your information is handled, please ask before

your treatment.